FREQUENTLY ASKED QUESTIONS

Google Rating
4.7
Based on 264 reviews

HOW DO I KNOW IF A MOVING COMPANY IS LEGITIMATE?

According to the Federal Motor Carrier Safety Administration (FMCSA), a growing number of complaints have been filed against movers lately – many of which are due to the “fraudulent practices… of rogue movers.” Minimize the risk of moving-day delays, damages, inflated charges, or loss of possessions by hiring legal, certified movers. Our license numbers can be found on the footer of this page. 

Do I need to empty my dresser drawers?

It depends. If there are any breakable items in the drawers we recommend removing those item. If there are just clothes and soft items in the drawers there is no need.

How much should I tip my movers?

Although our movers are trained to never ask or hint for tips from customers, they are allowed to accept tips should customers feel inclined for the hard work they received. In terms of what to tip the movers, we encourage customers to tip whatever they feel is necessary for the job that was completed.

Are The Movers Employees Of ATX FIREFIGHTER MOVING?

Yes, all our movers are employees of ATX Firefighter Moving who have undergone full background checks and drug testing.

SATISFIED CLIENTS

TESTIMONIALS

Andrew and Q were very professional and made sure all my personal items were moved with care. The price is definitely competitive to other moving companies, maybe even be better. I'm glad I went with this company. I recommend this company for your next move.
Tony P
Tony P
02:45 12 May 24
Great service. They’ve helped me with 4 moves already. Always on time , super helpful a ready to carry all the heavy stuff 😉
gabmercado@hotmail.com souflamengo1995
gabmercado@hotmail.com souflamengo1995
18:17 30 Apr 24
Couldn’t be happier with these guys!! Moved us from the first to third floor with ease. I don’t know what I would have done without y’all. Thank you so much!!!
Haley Tuck
Haley Tuck
17:46 30 Apr 24
Josh and Desean were amazing, extremely punctual and professional. The quote was true to form and they unloaded my belongings quickly, without delay in drive time. Very happy with this team!
HezDet
HezDet
20:53 27 Apr 24
Louis and his team were amazing and fast, highly recommend!! 5 STARS
WOKEDEV
WOKEDEV
19:01 21 Apr 24
Josh, Dasean, and Andrew did a fantastic job in our move.
Kyle schutt
Kyle schutt
00:58 18 Apr 24
Luis and his team was amazing ! So professional and friendly. Would highly recommend!!!
Jill Phipps
Jill Phipps
00:42 16 Apr 24
Y’all - our crew was amazing! Professional, efficient, and friendly! They finished our move so quickly we were happy to pay less than what we were quoted. Great experience with under promising and over delivering. We will definitely work with them again. Shout out to Zeke, Seth, and Andrew! Thanks so much for your help (and dealing with my pregnancy mood swings)
Jordan Rowe
Jordan Rowe
16:06 13 Apr 24
Luis and Zeke were fantastic and made moving so easy!
brittney defranco
brittney defranco
18:08 12 Apr 24
Luis and Mike were amazing and efficient. We had 2 stops and were very easy to communicate with- I highly recommend.
Karla Boles
Karla Boles
20:06 28 Mar 24
Luis, hunter and dasean were wonderful to work with. They were punctual and professional and personable. They worked hard and got a very large job done quickly. I can’t Recommend them highly enough they were terrific
Mary Taylor
Mary Taylor
22:57 27 Mar 24
Luis and his crew were great. They took care with loading and unloading, separating by which should go into storage and come with me. They were fast, professional, and funny.
Austin Tolliver
Austin Tolliver
13:51 22 Mar 24
Hunter and Emmanuel did a really good job helping me move. thank you so much guys for taking a good care of my furniture. The best company to move with. Excellent customer service and great personality. I love this company
Zeinab Haji
Zeinab Haji
17:33 18 Mar 24
Luis and Josh were great! Efficient and on time!
Eric Best
Eric Best
16:56 12 Mar 24
Josh and Andrew did such a great job! They were very friendly and super efficient. The whole process from booking to day of move was super easy to do and their rates can’t be beat. Will definitely be recommending to them to anyone I know that is moving.
Neha P
Neha P
14:07 10 Mar 24
I just Love ATX Firefighter moving. They were on time they were fast and they knew what they were doing. Very nice also.Thank you ATX Firefighter Moving.
Monica Guebara
Monica Guebara
12:38 06 Mar 24
Luis and Seth were great and hardworking. Very careful with my items and very kind young men. I'd use this company again for sure. Kelly also followed up with my calls and was very accommodating. Moving is expensive...no way around that, but I felt very secure with this company and worth every penny.
Morgan Malone (Mo)
Morgan Malone (Mo)
02:08 06 Mar 24
Fast, friendly and careful. Great experience.
HLT
HLT
01:12 05 Mar 24
Luis and team was helpful, personable, and efficient. A great find at a good price too. Would absolutely use this business again. I moved from the second floor and needed help with the bulkier decor that wouldn't fit in my vehicle (or was too heavy to lift).
Tomi Drake
Tomi Drake
03:21 04 Mar 24
Luis and his crew were exceptional in every way for our moving needs. They went above and beyond to be efficient and make sure things were done right. The professionalism of this entire crew stood out time and time again. I plan to us them in the future and highly recommend. 10 out of 10 service. The pricing was competitive and Luis came in under the quoted time for the completion of the job.
Crystal Hudson
Crystal Hudson
18:54 03 Mar 24
Luis and his crew were amazing. They were on the ball loading and unloading my furniture to my new upstairs apartment. Very personable and professional. They were also very respectful when moving around my little geriatric dog making sure to have eyes on her before moving that furniture near her. I will definitely be using them again in my future moves. Thanks guys!!!!
Kelly Filut
Kelly Filut
20:20 02 Mar 24
Luis and Andrew were Amazing! Fast friendly firefighters 💥
Kari Kastner
Kari Kastner
20:46 25 Feb 24
Luis and Andrew , these guys were Amazing! Moved us in last minute after our other movers canceled. Can't say enough good things. Very friendly, professional and efficient.
Carlos Salazar
Carlos Salazar
23:17 17 Feb 24
Luis and emmanuel were amazing during our moving and went the extra mile.
Celso Rodriguez
Celso Rodriguez
21:51 10 Feb 24
Great service! We used their service twice and we will in the future 😉
Ewelina Baluta
Ewelina Baluta
04:47 08 Feb 24
Luis and Kyle are very good movers. They are friendly and very strong. They came prepared with blankets and plastic wraps for my furnitures. They carefully wrapped my 55 inches TV. They dismantled my furnitures for easy moving and easily put them together in my new apartment. The move was easy and smooth. They made sure all of my furnitures and boxes are in the place where it needs to be. The staff are also friendly and very easy to communicate with. I am so happy I went with Firefighter Movers! They truly are heroes. I highly recommend Firefighter Movers to anyone planning on moving. Rest assured, you’re in good hands! Love and respect, Britney Allen
Britney Allen
Britney Allen
22:45 04 Feb 24
Luis and Seth did a great job! Moved some heavy furniture from Room and Board and in a timely manner. No issues. Very friendly guys. I highly recommend them as your movers!!
R mead
R mead
01:12 04 Feb 24
These guys work quickly and efficiently! They did a great job and I would definitely recommend them to my family and friends.
valerie allen
valerie allen
13:59 02 Feb 24
luis and kyle did a great job!!
Ted T
Ted T
19:37 29 Jan 24
Luis Josh Seth and Kyle and Emanuel did a great job
Glen Anderson
Glen Anderson
19:48 27 Jan 24
Smooth and easy move thanks to ATX Firefighter Moving. I appreciated Kelli’s help setting up the move, and Luis & Dasean did a great job transporting everything.
Ryan Helmoski
Ryan Helmoski
20:06 26 Jan 24
They were able to move our pool table when nobody else would. Special thanks to Luis, Seth and Dasean who arrived with big smiles, did the job quickly and professionally.
Kim Stefanowicz
Kim Stefanowicz
01:20 20 Jan 24
Luis and Seth did a 10/10 job for moving a very heavy and large furniture piece that is very delicate! Would absolutely recommend them for any move of any size! Extremely nice and courteous, even added furniture pads on the legs of the piece for me as I would have been unable to lift. They were great!
Mckenzie Grant
Mckenzie Grant
18:41 18 Jan 24
This is the 2nd time we have use ATX movers and they have been outstanding!! Gio David and Luigi. Were amazing never stop and it took a lot longer than we expected!! They did an amazing job they worked really hard!! The prices were very fair!! Would highly recommend them!!
Amy Kiminski
Amy Kiminski
23:15 25 Nov 23
Movers were great! Arrived on time. Quick and efficient as well as courteous and helpful. Took care of items and helped with rearranging furniture at the arrival location.Great experience and would use them again!
Elizabeth Yarotsky
Elizabeth Yarotsky
12:04 13 Nov 23
We had a very easy, smooth, and quick move with ATX Firefighter Moving. They were professional, handled our furniture with care, and were fun to hang out with. Would definitely use them again!
Becca Zapata
Becca Zapata
19:52 12 Nov 23
Austin FFM sent a team out to our house to house moving. it was a great experience. they moved everything in a professional manner, nothing was damaged, they were quick and efficient. This is our second move with them and can highly recommend them for your next move.
Adam Roman
Adam Roman
15:54 06 Nov 23
The team from ATX Firefighter Moving was great…very professional in both manners and in the service they provided. Seth and Joshua arrived on time, took an overview and then just dug into accommodating my belongings and making my move seamless and stress-free. They took care in moving my belongings and they worked fast! I highly recommend ATX Firefighters Moving! ! Thank you so much for a very well executed and awesome job!!
Elaine Cosme-Petersen
Elaine Cosme-Petersen
17:40 27 Oct 23
I had a great experience with ATX Firefighter Moving. Kyle and Ivan moved my stuff super fast and efficiently. They were both very nice and professional as well. Kelli was also super helpful in getting my estimate. Definitely recommend!
Pat Dow
Pat Dow
15:59 15 Oct 23
This was my first time using a moving company and I’ll never go back. Moving yourself can be very tedious but this process was very smooth and quick. Thank you to ATX Firefighter Moving, especially Kyle and Ivan! They were very friendly and professional. Recommending ATX Firefighter Moving service to anyone I know!
Andrea Tovar
Andrea Tovar
15:52 14 Oct 23
We had ATX Firefighter Movers bring our household from North Austin to our new home in South Austin. Absolutely the best move I've ever experienced.Our movers were Josh and Ivan. They were outstanding! Our furniture and boxes were CAREFULLY loaded into the truck, some of it was extremely heavy, and unloaded with the same care at the new location. They were quick, without being careless and were absolutely the best at putting up with my, "put it there", "no, wait, let's try it over there" requests. :-)In the last few days I have recommended ATX Firefighters Moving to many people and told them to ask for Josh and Ivan specifically. Although I hope, like most people do, that I never have to move again, if I do have to move it will be ATX Fighters that I call.
Peggy Cuevas
Peggy Cuevas
12:20 05 Oct 23

GOT QUESTIONS? WE ARE READY TO TAKE YOUR CALLS 24/7.