COVID-19 POLICIES AND PROCEDURES

Google Rating
4.7
Based on 102 reviews

YOUR SAFETY IS OUR TOP PRIORITY

Thank you for choosing ATX Firefighter Moving for your upcoming move. Safety is a top priority for us and in order to maintain the highest levels of safety, we have and will continue to implement new ideas and observe recommendations from agencies such as the CDC, Texas HHS, AMSA and SMA. Currently, we are not requiring our movers to wear masks during the move. This is due to the extreme physical labor moving in Texas requires. However, they will be wearing masks during the initial walk-throughs and the checkout process.

***For more information on the status of our operations, steps we are taking to mitigate risks, and what you should do to be prepared see below.

KEEPING YOU SAFE

DURING YOUR NEXT MOVE

Masks Available During Walk-through and Checkout

Proper Hand-Washing is strictly observed

Adjusting Work Shifts as necessary

Temperature Checks are being done daily

Physical Distancing is maintained

Trucks are cleaned and disinfected before and after every move

WHAT WE ARE DOING:

  1. Each mover on our team has their temperature checked with a no-contact forehead thermometer before they leave each morning to ensure we are not sending anyone out with a fever.
  2. Requiring employees that exhibit symptoms to stay at home.
  3. Implemented work from home policies for our office staff.
  4. New morning procedures and scheduling practices to keep teams isolated and reduce our mover’s exposure to the smallest number of people possible.
  5. We have supplied each of our team members with cloth masks. If you are a senior citizen or have a health restriction, please let your sales rep know so we can arrange for more mask wearing during your move.
  6. IF RAINING:  if we are moving during rain or storms, we may not be able to keep our masks on as breathing becomes incredibly difficult once the masks become wet/soiled.
  7. GLOVES: We do not wear gloves while moving. The disposable gloves do not hold up during a move and non-disposable options just provide opportunities to cross contaminate customers when moves are conducted back-to-back. We have found a consistent regimen of hand washing is the safest option.

WHAT YOU CAN DO:

  1. Our movers will be wearing masks on site during initial walkthroughs and closing contracts and we ask that our customers do as well during these times.
  2. Let us know if you are showing symptoms – As your move date approaches please let us know if you are running a fever and/or if you are suffering from flu-like symptoms. We trust that you will keep us informed either through email or by calling to let us know in advance so we can make a decision on a case-by-case basis if your move should be postponed. If you need to cancel or reschedule, don’t hesitate to give our office a call.
  3. Practice Social Distancing – In observance of the possibilities of coronavirus spreading, we apologize in advance for not shaking hands with you. Please make sure to give our moving team space as they operate within your home or office.
  4. Prep Home in Advance – We ask that you help prep your home or office in advance of our moving team showing up by disinfecting major surfaces, furniture items and appliances, and high traffic areas to limit as much exposure to our team as possible.
  5. When possible, Keep Doors and Windows Open – In residential move settings when available, open (and leave open) outside doors and windows to increase air circulation before and during the move process.
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SATISFIED CLIENTS

TESTIMONIALS

G, Tim and Hunter were amazing! They called me prior to arrival, gently wrapped my belongings, loaded them on the truck, drove to College Station, and unloaded all in 5 and a half hours! They were friendly and respectful. If they had a question, they asked, and if I had a question or request they took care of it. I’ve been raving about them all day to my family and friends. I’ve always moved myself or had help, this was a last minute move for me and the first of hiring help. I will never do it any other way again. Took the stress off!Thank you guys so much! Highly recommend ATX Firefighter Moving for your next move. 👍🏼
Taylor Young
Taylor Young
02:54 17 Jan 22
Josh, and G were amazing, they were quick and efficient. They both made sure our pieces of furniture were nicely wrap and handled with care. I would definitely be recommending ATX Firefighter Moving Co. to friends and family.
elisa contreras
elisa contreras
02:02 08 Jan 22
The moving team was wonderful. Very professional and great to work with!! Accommodated any request I had and very quick. Thank you so much!
Kendra Housman
Kendra Housman
15:42 05 Jan 22
They were on time, quick and efficient. I’ve had some bad experiences with movers in Austin, but these guys moved me from central Austin to Bastrop in under 2 hours.
hayley rosenberg
hayley rosenberg
16:46 02 Jan 22
I would recommend this business. They did a great job on my move. I had everything ready for them.They loaded the truck very quickly and moved my things to storage.
Rylee
Rylee
14:20 01 Jan 22
Highly recommend! They were quick, professional, and very friendly. Couldn’t have asked for a smoother move. Thank you!!
Alexandra Cook
Alexandra Cook
16:46 23 Dec 21
These guys helped out in a pinch. I had a storage unit that was broken into and I needed items moved quickly. They booked me an afternoon 2 days after I called. They got everything done and were very communicative the entire time. Will definitely be using them again if I have to move again.
Jason Dunn
Jason Dunn
15:09 19 Dec 21
Incredibly quick, attentive, and professional movers. Would recommend them to everyone.
Pablo
Pablo
21:46 16 Dec 21
G and Tim absolutely killed it with our move. We had some large, heavy, and awkward furniture, and they were able to get it all moved quickly and safely despite the third guy on their crew having to call out the day of the move.They were professional, friendly, and worked with us on every part of the process. They even helped us move some stuff we already had at our new house to get things arranged exactly the way we wanted.On top of all that, the final price was significantly lower than what I had been thinking it would be when we started looking for movers.If all of their movers are as solid as G and Tim, you can't go wrong hiring this company for your move. 💪
Jared Schulman
Jared Schulman
18:45 11 Dec 21
This team is amazing. Jessica in the office was super helpful getting me a last minute next-day appointment. My movers, Andrew and Tim, were fantastic. They were efficient but careful (a hard combo to find), friendly, and very easy to work with. I highly recommend this company and will for sure be using them the next time I move!
Raquel Hutchinson
Raquel Hutchinson
23:39 30 Nov 21
G. And his crew did a great job of loading and unloading. They were a happy crew and that is always nice to see. Thank you!
coso cupo
coso cupo
17:26 27 Nov 21
Great move. Employees were professional on task, quick and careful with my items. Have used them 3 times and would definitely use them again. Thank you for the great move
David Pena
David Pena
18:20 23 Nov 21
These guys were great! As soon as they showed up they got right to work. Everything was carefully wrapped and moved with no damage. The guys were very friendly . I would highly recommend them to anyone! Thanks!
charles starnes
charles starnes
12:24 15 Nov 21
Highly recommend these guys! Super satisfied! If I ever need to move again I will be calling them. 5 stars from beginning to end. Very affordable as well. Jessica was the one that I scheduled the move with. She was so friendly and professional. Explained everything to me. We scheduled the move for 2pm on a Saturday she mentioned that they may come earlier because they most likely will be done with their morning job quickly. I was totally fine with that the earlier the better. She was right they called me and said they would arrive in 20 min and just like that they were there at 12pm and ready to move. We had three movers Brad, Tim and Andrew. They were awesome guys. Very professional and respectful. Super careful with all of our furniture and items. They were so quick and got the job done in 3 hours. Mind you this is a 2 bedroom apartment upstairs with big heavy furniture. This would have taken us 2 days to get done if it was just my husband and I doing our own move. We had a bunch of water bottles and Powerade for them during the move which they were truly grateful for. If y'all book with these guys make sure to have plenty of water for them. Not mandatory, but it's a nice gesture. Can't say enough good things about this establishment. I can go on and on. If you're looking for movers look no further. Book with them! You won't regret it.
Belinda Jones
Belinda Jones
15:08 06 Nov 21
I needed help with moving a very large, very heavy box up narrow stairs with a tight turn at the top. These guys were great! They were not even daunted by the challenge, which some other movers had refused to do. Highly recommend, I would use them again.
Denise Montana
Denise Montana
16:29 05 Nov 21
Working with these guys was great. Got a text when they were on their way and they arrived on time. They helped box up my TV (I had kept the box) and put extra protection on some of my furniture for me. They worked extremely hard and fast with no time wasting at all. I worked with Hunter and Andrew specifically and they were great. Andrew is a genius when it comes to fitting things through doorways.
Joshua Becker
Joshua Becker
18:17 22 Oct 21
I really appreciated the great job that G and the others did with our move. Even went smoothly and they were awesome.
Bryan Bacci
Bryan Bacci
03:30 20 Oct 21
Moved my family just 10 minutes away so we didn’t need anything fancy like Mayflower or Allied so I shopped around to 6 local movers and found ATX Firefighters. Competitive pricing and I loved that 1. they are local and 2. the company is run by firefighters and hire firefighters to move you. Having firefighters in the family, I know how important these odd jobs are for the guys and gals to catch. Fast, effective, efficient, and CAREFUL. No breaks with G, Hunter, and Josh! Save yourself a 1/2 day of research and just go with ATX Firefighter Moving.
Mike Joyce
Mike Joyce
01:10 19 Sep 21
Great workers!
Michelle Skiles
Michelle Skiles
01:11 13 Sep 21
I submitted an online quote and heard back from very quickly. They were on time, very nice and polite, took great care with our belongings (no breaks or scratches!), and VERY affordable. I would definitely use them again.
Heather Cunningham
Heather Cunningham
01:55 12 Sep 21
10/10 experience with Firefighter Moving. Professional, hard working and efficient! Will be hiring them again for future moves.
Shelby Goodwin
Shelby Goodwin
20:25 09 Sep 21
Today, G and Hunter helped me move out of an awful situation. They did a fantastic job and were amazing sports about the mess they cleaned up. I definitely recommend this company and these two in particular. Couldn't have asked for a better moving experience! I will for sure be using this company again, and will be requesting these two help out. Thanks for all you guys did!
Olivia Scheer
Olivia Scheer
21:22 07 Sep 21
G, Tim and Josh were a great crew. They truly did their best to make it a quick job and made move in day super easy.
Rebecca Morris
Rebecca Morris
22:21 01 Sep 21
ATX Firefighters Moving Company is great! All three young men (Andrew, Zeke, and Josh) were congenial, careful and most efficient movers! They moved mostly boxed items (not packed by them), as well as a loveseat, king sized bed a daybed, and miscellaneous loose garden items. They worked quickly, and were so kindly patient with me as I tried to decide where things went! Highly recommend using this moving company!!
Linda Schilling
Linda Schilling
14:33 27 Aug 21
Nice job: very responsive, polite, professional in every way. Packed and moved us quickly carefully with fantastic attitude. Great to work with and appreciate all their efforts and very competitive pricing.
Roland Castruita
Roland Castruita
01:11 27 Aug 21
We were in a real bind and needed two guys for one hour and these guys stepped up.They worked us in between two other jobs and we were so thankful! We could not have moved our furniture up three stories without them! They were professional and fast, we would highly recommend them!
Dawn Keating
Dawn Keating
15:27 23 Aug 21
I had Rodrigo, Hunter, and G help me out with my move back to UT and they were awesome. They’re really great and quick with getting you moved in in record time. Highly recommend these guys.
Will C.
Will C.
20:02 22 Aug 21
My experience with ATX Firefighter Moving was outstanding.From my initial phone call and scheduling with Kiefer, to moving day with G, Zeke, and Josh. The team showed up early and were so professional. This was the smoothest move in recent memory thanks to their hard work. If you want a job well done with kind and personable folks, chose this team!
Camille Tealer
Camille Tealer
00:49 22 Aug 21
Just used Keifer and the guys twice as part of a remodel and they did a great job.
Scott Gordon
Scott Gordon
15:00 17 Aug 21
G and Zeke were great to work with. They made our move so easy and quick. They were enjoyable and very professional! 10/10 recommend
Addie Clem
Addie Clem
01:50 15 Aug 21
ATX Firefighter Moving is awesome!! They made our move so incredibly easy and efficient. Zeke and G were great, thank you so much!
Caroline Kolk
Caroline Kolk
21:21 14 Aug 21
G and Andrew are amazing! They were available to help me with my move on short notice, which was amazing, and they really took the stress out of moving across town. It only took them 3 hours to move all my stuff out of storage and into my 1bd/1bth 20 mins away, and I had a bunch of loose junk not even in boxes. They were super efficient, kind, and professional, and they did a great job moving everything without any issues or damaging anything. 10/10 will hire again for my next move (hopefully not for a while), and will be recommending ATX Firefighter Moving to all my friends moving forward. They made the bane of my existence (moving) seem kind of okay and helped me put my rug down and arrange all my stuff when we got it into my new place. Much love for the firefighters 😍
Isabel Glatthorn
Isabel Glatthorn
04:31 14 Aug 21
G and Josh were absolute gentlemen and managed to carry out an involved move (with multiple stops) very efficiently. These guys maintained a super attitude and even a sense of humor throughout what I know was a grueling day (lots of stairs + Texas summer heat). From booking through completion, ATX Firefighter Moving were so lovely to work with!
Posie O
Posie O
18:26 12 Aug 21
Andrew,Hunter and G we're great 👍
Ivon Bn
Ivon Bn
21:28 10 Aug 21
We moved our daughter into a 6th floor apartment today. I could not have done the move without ATX Firefighter Moving Company! They were on-time, helpful & professional. I received great treatment and would (& will) use them again!
Alison Krieg
Alison Krieg
23:38 09 Aug 21
G and Brad were absolutely awesome. They finished up their earlier move that day and were early to my place to begin my move. They were careful with my possessions yet wasted no time. I would definitely use them again in the future!!!
James Morgan
James Morgan
16:13 07 Aug 21
I needed movers to load a shipping container for me. ATX Firefighter Moving was *by far* the best rate I could find, and they were available on short notice too. G and Wesley were very kind, and gosh were they efficient! Had a fantastic experience, and would definitely use their service again.
Katie Owens
Katie Owens
17:25 03 Aug 21

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