COVID-19 POLICIES AND PROCEDURES

Google Rating

4.8

Based on 161 reviews

ATX Firefighter Moving LLC

4.8

Patricia Mikla

22:56 26 Jan 23

G, MJ, David & Ben were amazing. They were focused and ready! We had 2, rather full, storage units to move to our new house. It’s been a stressful year and our whole house was in storage. They made it so easy and definitely earned it, with one of our storage units being covered in dust from construction 😭Definitely would use again!

Gina Elmore

20:14 14 Jan 23

I was very impressed by the professionalism and overall excellent customer service. The entire crew went above and beyond to help make this process as smooth as possible. I will definitely use them again and highly recommend!

GorgAnna Randolph

01:30 06 Jan 23

Outstanding, professional, knowledgeable. TY very much! I have needed these guys twice for unusual and special moves. They are so reliable and a pleasure. People you can trust. TY!

Rose M. Simpson

16:59 30 Dec 22

Zeke and the guys arrived on time, were professional and did a phenomenal job. The office assistant was professional and knowledgeable about the company. There were no surprises. I received A+ Services. I will utilize them again and recommend them to others.

Jessie Rusk

23:04 29 Dec 22

The team was so efficient and professional!! They helped me pack and move everything to storage within two hours. Will definitely be hiring them again!

Mikhail Emmanuel

18:05 28 Nov 22

Zeek, MJ, and Hunter did an excellent job during our move. All three were very professional and accommodating. The move was fast and smooth. Highly recommend the company, and specifically these 3 to anyone moving in Austin.

Cindy Putney

14:29 26 Nov 22

I called ATX Firefighters months before our move. I got a quote right away, and all my questions were answered promptly. Angel kept in touch with us and we scheduled as soon as we had a date. Zeke and Josh were our movers-excellent! They were fast, and efficient-very careful and super friendly. I would recommend this moving company wholeheartedly.

Diego Tinao

14:15 17 Nov 22

Excellent job, extremely professional.Thanks a lot!!!

Richard Prince

17:09 24 Oct 22

The team was great - showed up with a great attitude - were quick and efficient- did an outstanding job!

Firehouse Movers

09:54 23 Oct 22

We meet Nick (one of the owners) at an event that moving companies have to pay to attend to become BETTER! A company investing in knowledge, skills, & customer service shows their heart & soles that they truly care about their customers! Firehouse Movers HIGHLY recommend ATX Firefighter Moving (firefighter owned businesses) in the Austin area! Keep up the AWESOME work STAY SAFE & STAY LOW! GOD BLESS YOU!

Joe Morales

18:51 17 Oct 22

Very quick, knew what they were doing, treated everything with kid gloves, glad I went with them

Kelly Brooks

20:21 15 Oct 22

The best movers ive ever used.

Kristi Stauffer

01:46 15 Oct 22

G and Josh were so polite, helpful, and knew what they were doing so they made the moving process stress-free and a positive experience. Would absolutely book with this company again!

Sally Griffith

02:15 09 Oct 22

Such an awesome experience!! Super professional, fast, efficient!! 10 out of 10 recommend!!

Arati Moses

01:51 23 Sep 22

These guys were superstars! Thank you for being extremely careful, respectful, and professional! Fantastic experience!!!

Marcel Sengul

13:45 19 Sep 22

Went above and beyond with speed and care. After a scheduling conflict, the team arrived with an even larger crew than expected and went straight to work. Completed the job in a very quick manner, communicated well, and took care to place items where directed. Thumbs up!

Rob Vance

00:08 16 Sep 22

Best moving company I’ve worked with in Austin

Tiffany Novak

16:04 09 Sep 22

Outstanding service from our moving crew and admin staff. The moving crew was super courteous and had amazing attitudes. They made our move quick and painless and were very accommodating on where we wanted things placed. I'll recommend them to everyone!

Matt Watson

20:39 01 Sep 22

Move was quick and easy, asked questions to clarify anything about the move, straightforward and professional.

Samantha Waldrup

21:19 27 Aug 22

Andrew and Ashley were incredible! We contacted ATX Firefighter Moving on Friday to check their availability for the weekend. Angel and her dispatcher worked hard to get a same/next day crew for us - thankfully, manager Andrew and his partner Ashley stepped in. They worked so hard to unload furniture from our three-story townhouse and efficiently moved us into our new home for us. We are so glad we contacted them!

Amer Arab

13:57 27 Aug 22

These guys were fast, efficient and most of all very reliable and took good care of my furniture. I would definitely hire again

Isa Ellison

17:23 21 Aug 22

Brad and his team were absolutely amazing! Provided a very professional and friendly service. Thank you guys! Will definitely recommend you to friends and family!

Chip Coy

00:27 19 Aug 22

I hired them to move my 2br apartment from Austin to Galveston. Load/unload times were exceptionally fast. Highly recommended!

Rebecca Dunn D'Amico

22:12 09 Aug 22

This is move #2 of 4 and they continue to hit the mark each time. We are so happy with the professionalism and professionalism.The rest of the moves have all gone SMOOTH! That’s 4 moves in 3 months with ATX Firefighter Moving. Awesome service!

Isabel McGee

13:29 07 Aug 22

The guys were wonderful helpful and very careful. Willing to do what it took to get job done. Good job guys and thank you very much.

Katherine Cook

00:28 01 Aug 22

Giovanni, Silver, and Raymond were so great and kind. They worked so hard and I really appreciated it!!

Grace McCormick

20:56 27 Jul 22

You just can’t do better than ATX Firefighter Moving! Professional, courteous, fast, but most importantly super careful with the household goods and the house. Thanks so much guys!

Trinity Garcia

16:46 27 Jul 22

Zeke and Josh were really helpful with all of the things we needed moved, could not recommend them enough. They even helped up with our washer and dryer connections. Would definitely recommend this company as the movers were really friendly and very quick!!

Yaseen Waqar

16:57 16 Jul 22

We had such a seamless move. The guys were extremely professional and go above and beyond to help you in any way you need.We have worked with a lot of moving companies that were horrible experiences. This is the first company we have dealt with that has great integrity and all the movers are extremely helpful and professional.Highly recommend! 100% will be using them again.

Erin Groffman

13:55 15 Jul 22

The move team, Gerardo, Brad and Chase, were great. They were nice, fun and worked really hard. I appreciate the entire team, including Ashley from the office. I would recommend using them to anyone.

Sunni Reilley

17:37 14 Jul 22

We had such a good experience with Tim and his crew. They were quick, communicative, and friendly. We are so happy we hired this team and will recommend them to everyone needing movers!

Laura Rawlins

20:56 09 Jul 22

Tim, Josh and Zeke were the most professional movers we have ever worked with. They were punctual, polite and worked quickly. They took extra care ensuring everything was packed and wrapped carefully for the move. Ours was a 2-part move, half to an apartment and half to a storage unit and these guys got us settled in fast. I highly recommend this moving company and we will be calling them back in a few months for our next move. Thanks again you guys!

Andrea Fleming

15:15 14 Jun 22

I was so impressed with ATX Firefighter Moving! The guys who came to move my grandmother's home (G., Evan, and Zeke, I believe) were over the top awesome. It was hot and there was a lot of very breakable furniture and glass, and right away, they put me at ease with how responsible and responSIVE they were to everything I gave them. G. in particular was very calming and confident that they could do the job well, and he was right-- they definitely did. They were even so fast that it caught me off guard and I had to leave to pick up my kids from school but they were totally fine working on their own to get the rest of the move done and lock up by themselves. Having them help with this move was honestly a huge weight lifted off of my shoulders (no pun intended!). Infinite thanks to them!

Lauren Thoene

20:43 04 Jun 22

These movers were incredible! This was my first time hiring a moving company, and they really went the extra mile. Super quick, and very friendly team. All of our stuff made it safe and sound! I’m super thankful for these guys- will be using them again for future moves!

Shania Cisneros

00:45 30 May 22

G and Brad were very professional and so nice! i definitely recommend using this moving company!! I appreciate how G and Brad were also so considerate to the rest of my sleeping family! They made almost no noise going up and down the stairs. Even Janice the woman that booked the service for me was so sweet and i could tell she wanted to get me the absolute best value! I am for sure using Firefighter Moving Co. for my next move!!!

Julie Kallman

02:44 26 May 22

This is the fourth time I have scheduled with ATX Firefighter Moving and they never disappoint! They are prompt, professional, polite, dedicated, careful and always pay attention to their surroundings. I highly recommend using these movers for any reason; from a small College apartment move into storage or a large facility from one side of Austin to another, they do it all - and they do it right!

H L

20:18 20 May 22

Hands-down the best movers I’ve ever used. The guys were incredibly kind, helpful, and CAREFUL with our belongings. G, Josh, and Ben all worked quickly and their communication was stellar. They even took time to interact with my kiddos who were trying to help but really only getting in the way lol. Highly recommend! 🙂

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YOUR SAFETY IS OUR TOP PRIORITY

Thank you for choosing ATX Firefighter Moving for your upcoming move. Safety is a top priority for us and in order to maintain the highest levels of safety, we have and will continue to implement new ideas and observe recommendations from agencies such as the CDC, Texas HHS, AMSA and SMA. Currently, we are not requiring our movers to wear masks during the move. This is due to the extreme physical labor moving in Texas requires. However, they will be wearing masks during the initial walk-throughs and the checkout process.

***For more information on the status of our operations, steps we are taking to mitigate risks, and what you should do to be prepared see below.

KEEPING YOU SAFE

DURING YOUR NEXT MOVE

Masks Available During Walk-through and Checkout

Proper Hand-Washing is strictly observed

Adjusting Work Shifts as necessary

Temperature Checks are being done daily

Physical Distancing is maintained

Trucks are cleaned and disinfected before and after every move

WHAT WE ARE DOING:

Each mover on our team has their temperature checked with a no-contact forehead thermometer before they leave each morning to ensure we are not sending anyone out with a fever.
Requiring employees that exhibit symptoms to stay at home.
Implemented work from home policies for our office staff.
New morning procedures and scheduling practices to keep teams isolated and reduce our mover’s exposure to the smallest number of people possible.
We have supplied each of our team members with cloth masks. If you are a senior citizen or have a health restriction, please let your sales rep know so we can arrange for more mask wearing during your move.
IF RAINING: if we are moving during rain or storms, we may not be able to keep our masks on as breathing becomes incredibly difficult once the masks become wet/soiled.
GLOVES: We do not wear gloves while moving. The disposable gloves do not hold up during a move and non-disposable options just provide opportunities to cross contaminate customers when moves are conducted back-to-back. We have found a consistent regimen of hand washing is the safest option.

WHAT YOU CAN DO:

Our movers will be wearing masks on site during initial walkthroughs and closing contracts and we ask that our customers do as well during these times.
Let us know if you are showing symptoms – As your move date approaches please let us know if you are running a fever and/or if you are suffering from flu-like symptoms. We trust that you will keep us informed either through email or by calling to let us know in advance so we can make a decision on a case-by-case basis if your move should be postponed. If you need to cancel or reschedule, don’t hesitate to give our office a call.
Practice Social Distancing – In observance of the possibilities of coronavirus spreading, we apologize in advance for not shaking hands with you. Please make sure to give our moving team space as they operate within your home or office.
Prep Home in Advance – We ask that you help prep your home or office in advance of our moving team showing up by disinfecting major surfaces, furniture items and appliances, and high traffic areas to limit as much exposure to our team as possible.
When possible, Keep Doors and Windows Open – In residential move settings when available, open (and leave open) outside doors and windows to increase air circulation before and during the move process.

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TESTIMONIALS